At Zenlap we do our best to provide you with the best shopping experience. If you are not satisfied with your product for any reason, return it within 60 days after your purchase and we will refund you 100% plus shipment cost. Please note that you will have to pay the return shipping costs, except in case of a defective product or a mistake of ours in your order.
Your order is shipped quickly from our logistics center in northern France (Saint-Quentin). The packages are sent via Colissimo (French Post), GLS or DHL. A tracking number will be sent to you by email.
Your Lapmate comes with a 5-year warranty. Any problem? Contact us and we will replace the defective part for free, only the shipping costs will remain at your charge.
Zenlap contributes to the program set up by the French association CO2 Solidaire. The donations are used in a solidarity action program.
Among the action programs proposed by the association, we have chosen the wood consumption reduction program in Cambodia, aimed at preserving the local forests. Each family which is provided with more energy efficient cooking devices reduces its consumption of nearly a ton of wood per year; that's to say 1,18 ton of CO2. For more information, please refer to the details of the program..