Our guarantees

and values

100% money-back guarantee for 60 days
Enjoy our satisfied or 100% money-back + shipping cost guarantee for 60 days.
Fast delivery
We ship quickly and systematically provide you with a tracking number.
Secured payment
We accept credit cards, PayPal and bank transfers.
PayPal: When your checkout is validated, you will be redirected to the PayPal website to make your payment. You can pay without opening an account with PayPal. If you have a PayPal account, you can log in to validate your payment. PayPal protects data through SSL with an encryption key length of 128 bits (the highest currently available on the market).
Bank transfers: payment details are provided during checkout process.
Data protection
All data collected through the checkout process is necessary to process it. Your personal information will never be sent to a third party.
According to French Law 'loi informatique et libertés du 6 janvier 1978' you have a right of access, of opposition and of correction of your personal information that you can apply any time towards Zenlap customer service by contacting us.
Environment responsibility
The impact of our business on the ecology of the planet is crucial to us. This awareness has led us to establish the following rules:
Zero paper. We avoid printing as much as possible: your invoice will be sent by email in PDF format and the user manual of each Zenlap branded product can be downloaded from its respective product page. Also, we are rigorous about packaging and do not over-wrap our products.
CO2 offsetting. In order to offset the CO2 emitted during the transport of goods shipped by suppliers (Europe, United States, Brazil and China) to our logistics center (France), we participate in the program established by the organization CO2 Solidaire.
Supported organizations
We support the following organizations through private or professionals donations:
CO2 Solidaire. CO2 SolidaireZenlap contributes to the program set up by the French association CO2 Solidaire. The donations are used in a solidarity action program. Among the action programs proposed by the association, we have chosen the wood consumption reduction program in Cambodia, aimed at preserving the local forests. Each Cambodian family provided with more energy efficient cooking devices reduces its consumption of nearly a ton of wood per year, that's to say 1,18 ton of CO2. For more information, please refer to the program details. This project is managed on the field by the French organization named GERES – Groupe Energies Renouvelables, Environnement et Solidarités" ("Renewable Energies, Environment and solidarities Group").
Wikipedia. WikipediaWikipedia is an online encyclopedia, universal, multilingual and operating on the principle of the wiki. Wikipedia aims to offer free, neutral and verifiable content that anyone can edit and improve. The objective of the Wikimedia Foundation is to promote the growth and the development of projects of free spreading of knowledge, and to make available the content to everyone for free.